ORDERS – CONDITIONS – DELIVERY

The books and magazines issued by the Renașterea Publishing House are distributed in the country and abroad. The orders can be made by phone, through the web page, by email or by postal letter.

GENERAL TERMS AND CONDITIONS for the Renaşterea Publishing House books and magazines distribution:

1. In ROMANIA:

SIMPLE ORDERS – CASH ON DELIVERY:

Discounts for COD orders for magazines issues (Renaşterea and Tabor) or for books in stock:

Discounts worksheet for COD orders for books:

  • 10% discount for orders between 100 and 199.99 lei.
  • 15% discount for orders between 150 and 199.99 lei.
  • 20% discount for orders between 200 and 249.99 lei.
  • 25% discount for orders between 250 and 299.99 lei.
  • 30% discount for orders higher than 300 lei.

Methods of payment:

- to the cashier's office at the Archdiocese, based on the invoice issued by the Administration of the Publishing House or the Deposit of the Diocesan Center (at the time of picking up the books / magazines)

- COD upon receipt of the package

- in advance (bank, post office or cashier)..

ADVANCE SUBSCRIPTIONS - Renaşterea Magazine:

Discounts for full subscriptions in advance: (12 issues delivered to the same address):

-20% for 10 or more subscriptions

ADVANCE SUBSCRIPTIONS - Tabor Magazine:

Discounts on full subscriptions in advance: (12 issues delivered to the same address):

- 10% for 2-4 subscriptions

- 20% for 5-9 subscriptions

- 30% for 10 or more subscriptions

TERMS AND CONDITIONS FOR COD ORDERS (BOOKS AND MAGAZINES), SHIPPING AND PAYMENT:

1. The person making the order should not appear with debts to our unit;

2. For COD orders, returns are not accepted;

3. The books are sent by courier. See here the list of localities without additional km.

For orders higher than 200 lei, we offer free shipping.

4. For orders under 200 lei, the shipping fee (without additional kilometers) is 20 lei. If necessary, for the localities that are not in the courier's list, the package can be shipped via the Romanian Post, after paying the fees in advance.

CONSIGNMENT:

Distributors, diocesan centers, bookstores, parishes and monasteries in the country who wish to have our books on consignment are asked to contact us.

IMPORTANT - ORDER CONFIRMATION:
All orders placed via the website or e-mail will be confirmed by e-mail. Orders received by mail will be confirmed by phone.

The e-mail confirmation method follows these steps:

  • Within 48 hours from placing the order, you will receive an email at the address specified in the form, by which you will be notified that we received your order to Renaşterea Publishing House, through the web page. In the same email you will have attached the proforma invoice in accordance to the conditions displayed on the site.
  • To confirm the order, you will need to verify your personal data (name, surname, billing address, delivery address when it differs from the billing address, phone number), the products ordered and shipping fees. The order confirmation will be made by responding to that email and expressing your desire to have the order shipped to the indicated address.
  • If you do not reply explicitly to the email or if you do not reply at all, the order will not be processed further.
  • After confirmation, as soon as possible, the order will be shipped to your address and you will receive a notification about it by email. After that, you will be contacted by the courier or you will have to go and pick up the package from the post office.
  • The invoice will be issued in electronic format. A pdf copy will be sent to you after the package has been shipped or will be submitted to you inside the package, as the case may be.

2. ABROAD:

SIMPLE ORDERS – CASH ON DELIVERY:

Discounts for COD or paid in advance orders for magazines issues (Renaşterea and Tabor) or for books in stock are the same as those for the shipment in the country:

Discounts worksheet for COD or paid in advance orders:

  • 10% discount for orders between 100 and 199.99 lei.
  • 15% discount for orders between 150 and 199.99 lei.
  • 20% discount for orders between 200 and 249.99 lei.
  • discount for orders between 250 and 299.99 lei.
  • discount for orders higher than 300 lei.

Methods of payment:

- COD upon receipt of the package

- in advance (bank transfer).

ADVANCE SUBSCRIPTIONS - Renaşterea Magazine:

Discounts for full subscriptions in advance: (12 issues delivered to the same address):

- 20% for 10 or more subscriptions

ADVANCE SUBSCRIPTIONS - Tabor Magazine:

Discounts for full subscriptions in advance: (12 issues delivered to the same address):

- 10% for 2-4 subscriptions

- 20% for 5-9 subscriptions

- for 10 or more subscriptions

TERMS AND CONDITIONS FOR COD ORDERS (BOOKS AND MAGAZINES), SHIPPING AND PAYMENT:

1. The person making the order should not appear with debts to our unit;

2. For COD orders, returns are not accepted;

3. The shipping method is established by mutual agreement, the costs being fully paid by the beneficiary.

IMPORTANT - ORDER CONFIRMATION:
All orders placed via the website or e-mail will be confirmed by e-mail. Orders received by mail will be confirmed by phone.

The e-mail confirmation method follows these steps:

  • Within 48 hours from placing the order, you will receive an email at the address specified in the form, by which you will be notified that we received your order to Renaşterea Publishing House, through the web page. In the same email you will have attached the proforma invoice in accordance to the conditions displayed on the site.
  • To confirm the order, you will need to verify your personal data (name, surname, billing address, delivery address when it differs from the billing address, phone number), the products ordered and shipping fees. The order confirmation will be made by responding to that email and expressing your desire to have the order shipped to the specified address as well as the preferred shipping method.
  • If you do not reply explicitly to the email or if you do not reply at all, the order will not be processed further.
  • After confirmation, as soon as possible, the order will be shipped to your address and you will receive a notification about it by email. After that, you will be contacted by the courier.
  • The invoice will be issued in electronic format. A pdf copy will be sent to you after the package has been shipped or will be submitted to you inside the package, as the case may be.

*** The order will be processed and shipped in approximately 72 hours and will arrive at the specified address in 7-10 working days, depending on the chosen shipping method.
*** If delivery cannot be made during this time you will be contacted by email to agree upon a later date for the shipment or to cancel the order.
*** For orders placed via the form on the web page the confirmation will be communicated through a written note.